Dear Valued Clients,
As DHRS responds to the challenge of COVID-19, our thoughts and prayers go out to those who have been affected by this global event. We are deeply grateful to the individuals and communities working on the front lines to contain the situation. Please know that the health and safety of our staff and patients are our first priority. We are unable to see you in person until April 6th 2020. However, our telephones are manned and we will do all that we can do to support you on your PAP journey. We are pleased to mail you your CPAP supplies at no additional charge. We urge you to please call, 905-432-3477 for immediate assistance and support.
Your DHRS team.
Where are you located and what are your hours?
We are at 1335 Simcoe St N, Oshawa, ON L1G 3T6 Southeast corner of Taunton and Simcoe behind the Mary Browns facing the KFC. We are here Monday to Friday 9-5, and one Saturday a month by appointment only along with every Tuesday and Wednesday evening by appointment only.
My spouse says I’m snoring with my mask on, how can that be?
This could be related to a mask fit problem, stuffy nose or breathing through the mouth. If your throat is dry try adjusting the humidity (depending on CPAP/hose). It is probably best to make an appointment so a therapist can assess and find a solution..i.e. You may need to go to be fitted for a full face mask.
I am experiencing burping and bloating, is this from my CPAP?
Possibly yes as you may be swallowing air. It may just be a matter of having to be patient with your Therapy. Soon you will feel relaxed and breathe normally with your CPAP. If your symptoms do not subside please contact us to book an appointment and we will explore alternatives with you.
I am claustrophobic and don’t think I can use CPAP.
Initially many of our patients fear they will feel claustrophobic sleeping with a CPAP mask. New Technology and change in designs have made CPAP therapy less invasive. Working closely with our Clinicians we will strive to make you comfortable before going home with you CPAP equipment, as well as providing on-going support.
Do I have to use distilled water
Yes, it is definitely recommended. It will maximize the life of your water chamber and prevent the buildup of mineral deposits. If you are away and do not have access to distilled water you may use bottled water.
About Assistive Devices Program (ADP)
What kinds of respiratory equipment and supplies does the Assistive Devices Program (ADP) cover?
- apnea/cardiorespiratory monitors
- medication compressors (portable and stationary)
- high output air compressors
- airway clearance devices
- suction machines and the associated supplies
- tracheostomy tubes and the associated supplies
- continuous positive airway pressure systems (CPAP)
- autotitrating positive airway pressure systems (APAP)
- bi-level positive airway pressures systems (BPAP)
Apnea monitors are covered for infants who meet specific medical criteria.
The ADP will not provide funding assistance for items purchased before the date that the prescribing physician or nurse practitioner signs the ADP Application for Funding for Respiratory Equipment and Supplies form.
Who can apply?
Any permanent resident of Ontario who has a valid Health Card issued in their name, has a respiratory illness or dysfunction resulting in a need for respiratory equipment and supplies and meets the ADP medical eligibility criteria.
ADP does not pay for equipment available under the Workplace Safety & Insurance Board or to Group "A" veterans for their pensioned conditions.
ADP does not provide funding assistance to people residing in acute or chronic care hospitals and long-term care home.
How do I apply?
To receive funding assistance for the following devices you must be assessed by a physician or nurse practitioner, preferably a specialist in respiratory illness:
- apnea/cardiorespiratory monitors
- medication compressors
- high output compressors
- airway clearance devices
- suction machines and associated supplies
- tracheostomy tubes and supplies
The physician or nurse practitioner will identify the equipment and supplies you require and confirm your eligibility for ADP funding assistance.
To receive funding assistance for CPAP/APAP/BPAP: you must be assessed by a physician who works at a sleep clinic registered with the ADP.
Eligibility for ADP funding assistance is based on established medical eligibility criteria and is different for each product.
An Application for Funding for Respiratory Equipment and Supplies form must be submitted to the ADP. The form is completed and signed by you or your agent, the physician or nurse practitioner, and the ADP registered vendor.
How much does ADP pay?
For respiratory equipment the ADP pays 75% of the ADP approved price. You will pay the remaining 25%.
For apnea/cardiorespiratory monitors, the ADP funds 75% of the ADP approved monthly rental price.
For the supplies associated with suction machines and tracheostomy tubes, you will receive an annual grant.
If you are receiving social assistance benefits from Ontario Works, Ontario Disability Support Program or Assistance to Children with Severe Disabilities you may be eligible to receive more funding assistance.
Will my health insurance company cover my share of the cost?
Many will. If you have private medical coverage, check with your insurer or agent to see if they will pay your share of the cost.
Where can I get my respiratory equipment and supplies?
Equipment must be purchased from a respiratory vendor of your choice registered with the ADP. We advise you to shop around among ADP registered vendors as services may vary.
Supplies may be purchased from any vendor or supplier of your choice, regardless of their registration status with the ADP, who sells these products.
Can I replace my respiratory equipment if my medical condition changes or my device is no longer working?
If you experience a change in your medical condition please see your physician or nurse practitioner for an assessment of your needs.
If your equipment is not in good working order and cannot be repaired at a reasonable cost, the ADP may contribute towards the cost of a replacement, if the device is no longer under warranty.
ADP will not pay for the replacement of equipment lost, stolen or damaged through misuse. You are encouraged to buy private insurance to cover these possibilities.